Privacy Notice

Who we are

Human Experience House (HExH) is an independent human experience practice operated by Natasha Mutombo. For privacy questions, contact info@humanexperiencehouse.com.

Information we collect

We may receive information you choose to provide when you contact HExH, including your name, email address, organisation and the information you include in your enquiry.

This website does not intentionally request sensitive personal information through the contact form. Please do not send confidential employee, customer, health, financial or other sensitive information through the website contact form unless we have agreed a secure method for doing so.

How we use information

We use contact information to respond to enquiries, understand the nature of an enquiry, arrange conversations and, where appropriate, discuss or provide HExH services.

Website forms and service providers

The website contact form is processed through Netlify's form-handling service. Information submitted through the form may therefore be processed by Netlify as a service provider. We use only the information reasonably necessary to respond to an enquiry.

Cookies and analytics

This website does not currently use advertising cookies or third-party analytics tools. The site uses essential technical functionality required to display and operate the website. If this changes, this notice will be updated and any consent required by law will be obtained.

How long we keep information

We keep enquiry information only for as long as reasonably necessary for the purpose for which it was collected, including managing a potential or existing business relationship and meeting applicable legal or accounting requirements.

Your rights

Depending on the circumstances, UK data protection law gives individuals rights including access to their personal information, correction, deletion, restriction, objection and data portability. You can contact us using info@humanexperiencehouse.com to exercise an applicable right or ask a privacy question.

Security

HExH takes reasonable technical and organisational measures to protect personal information. Information provided through the website should not be used for sending highly confidential or sensitive material.

Complaints

If you have a concern about how your personal information has been handled, please contact us first so that we can try to resolve it. You also have the right to complain to the UK's Information Commissioner's Office (ICO).

Changes to this notice

We may update this notice when our website, services or data practices change. The latest version will always be published on this page.